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The KING AEROSPACE
Inc.
(KAI) team of aviation management professionals is intimate with the
uniqueness of working in a military aviation environment. KAI personnel
are familiar with all aspects of government contracting. This includes:
phase-in activities, program management, depot maintenance, main operating
base operations, Contractor Operated and Maintained Base Supply (COMBS),
logistics, and deployment and recovery to remote sites - friendly and
hostile. The Firm's demonstrated responsiveness, flexibility and
commitment to total customer satisfaction is what makes KING AEROSPACE
Inc. unique. KAI has a policy of not maximizing the Firm’s revenues
through the “over and above” process. At KING AEROSPACE Inc., contract
standards are the minimum standards to be exceeded. The result is
true “Best Value” without any hidden additional cost to the government.
This may sound like sales talk, but check out the Firm's past performance
ratings!
At KING AEROSPACE Inc., you will find that we are the most responsive
contractor you have ever met. Rarely do you ever hear why a request cannot
be performed, but rather how it can be accomplished either at
minimum cost or no cost at all.
Military
Experienced Personnel
Since many of the KING AEROSPACE Inc. program personnel are former
military aviation personnel, customers benefit from their knowledge of
unique military forms, processes, and procedures. KAI has successfully
integrated the best method practices used by successful airlines,
corporate aircraft operators and original equipment manufacturers in the
service of its military customers.
Seamless Phase-In
Experience
KING AEROSPACE Inc. has demonstrated that "phase-in" operations do not
have to be painful. The KAI policy is to retain all
employees on an existing program, provided they share in the Firm’s
cornerstone principles and demonstrate their
commitment to the KING AEROSPACE Inc. objective of total customer satisfaction.
Each employee is personally interviewed by the President, Jerry King, and he clearly
makes known the expectation that KING AEROSPACE is a "No Excuses"
environment.
ISO 9000 Driven
Company
KING AEROSPACE Inc. tailors its ISO 9000 based processes to include the
specific desires to satisfy each customer or branch of the military. At
KAI, flexibility and commitment to total customer satisfaction
is not sales rhetoric; it's a way of life.
KAI customers are amazed at the wide range of services
routinely provided at no additional cost. It is our policy to not "nickel
and dime" customers to maximize revenues. KAI's business
philosophy is; if a customer's request does not result in additional
cost to the Firm, there is no reason to bill the government for a higher
level of service.
Technology Focused
Systems
KING AEROSPACE Inc. has developed the framework for an Information Management
System that provides clients with real time information even in hostile or
remote locations. The KAI customized system is a combination of
information systems, meaningful reports, schedules, and photographs
required and used by government program management personnel, military
aircraft operators, corporate jet operators, and airlines. If
overnight delivery firms can track items worldwide, then the aviation
professionals at KING AEROSPACE Inc. can make an even better tracking system
available to the Firm’s clients without having to go through a third
party. The KAI Information Management System eliminates
guesswork and fosters the highest level of service to our customers.
KING AEROSPACE Inc. understands the importance of providing government
customers with accurate and timely information. The Firm’s Information
Management System is a user-friendly system that provides customers access to important program and aircraft information on a highly secure
system. At KAI, there are no secrets kept from
the customer. Our philosophy is to share timely information with our clients. The
KAI Information Management System is a never-ending development process
dedicated to providing clients with meaningful and timely information. At
KING AEROSPACE Inc., clients enjoy an environment of inclusion and "No
Excuses!"
Worldwide Logistics
Support
Providing worldwide product and technical support is nothing new to the
aviation professionals at KING AEROSPACE Inc. The KAI team has
supported aircraft on an international basis in both friendly and hostile
environments. To ensure the parts, equipment and personnel are on site, a
KING AEROSPACE Inc. designed system of processes is used to fully support the
most challenging remote missions. To meet these requirements, all
employees at KAI are considered deployable as a condition of
employment. The Firm’s worldwide network is continually updated to provide
the most complete sources of aircraft and customer support. It is not
uncommon for KING AEROSPACE Inc. personnel to hand carry parts when necessary
to support remote missions, with No Excuses.
Not only does KAI get the parts, equipment and materials on
time, but at cost-effective prices. As a matter of policy, KAI's objective is to procure items at the lowest cost and best
value to the customer. To meet this objective, the Firm automatically
requires three price quotes before making a purchase. It is KING AEROSPACE
Inc.'s goal to avoid paying list price for any item. It is not
uncommon for the Firm to become a distributor or dealer for products, and
pass 100% of the savings to our customers. This cost avoidance program is
monitored and reports are generated to demonstrate the real savings
realized by KAI customers.
Employee
Empowerment
At KING AEROSPACE Inc., employees and management are empowered and rewarded for
positive performance. Decisions are made at the lowest level to create a
sense of ownership and accountability. The KAI approach fosters
an environment of program and project ownership. Since KAI pays
bonuses to its employees for exceeding customer-contracted and individual
expectations, each employee has a vested interest in demonstrating
outstanding performance. At KING AEROSPACE, non-performers are not
tolerated. Everyone is expected to build value in all that they do to
fully support KING AEROSPACE Inc. customers. |
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